Privacy Policy

At Excellence Homes, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or interact with our services.

1. Information We Collect

When you visit our website or contact us regarding our home building services—including Home Builder, Knockdown and Rebuilding, Single Story Home Design, and Double Story Home Design—we may collect the following types of personal information:

• Full name

   

• Contact details (email address, phone number)

   

• Property address and details

   

• Project preferences or design interests

   

• Any other information you voluntarily provide via forms, emails, or consultations

   

2. How We Use Your Information

We collect and use your personal information to:

• Respond to inquiries and provide consultations

   

• Offer customized service recommendations

   

• Process requests for quotes or design proposals

   

• Improve our website and customer experience

   

• Send occasional updates or promotional offers (only with your consent)

   

• Fulfill legal or regulatory requirements where applicable

   

We only use your information for the purpose for which it was collected, unless you provide consent for additional uses.

3. Sharing Your Information

Excellence Homes does not sell, rent, or trade your personal information with third parties. However, we may share your details with:

• Trusted contractors or designers working on your project

   

• Third-party service providers (e.g., IT or hosting services) who help maintain our website and systems

   

• Legal authorities if required by law or for the protection of our business

   

All third parties are obligated to protect your information and use it solely for the services they provide on our behalf.

4. Data Security

We take data protection seriously. Your information is stored securely using industry-standard safeguards to prevent unauthorized access, disclosure, alteration, or destruction. We implement physical, electronic, and managerial measures to secure your data at all stages.

While we strive to protect your personal data, no internet-based system is 100% secure. Therefore, we cannot guarantee the absolute security of data transmitted through our website.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and analyze user activity. Cookies help us understand visitor behavior, improve content, and remember user preferences. You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

   

• Request corrections or updates to your information

   

• Withdraw consent for marketing communications at any time

   

• Request deletion of your personal data (subject to legal obligations)

   

To exercise your rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our services. We encourage you to review this page periodically. The updated policy will be posted with a revised “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Excellence Homes
Email: admin@gmail.com
Phone: (016) 65-000-00
Website: https://excellencehomes.com.au/